Frequently Asked Questions

What is the Victorian Energy Upgrade Program?

The Victorian Energy Upgrade Program, also known as VEUP, is a government initiative aimed at improving energy efficiency in Victorian households and businesses. It provides incentives and rebates for upgrading to energy-efficient products and services.

Who is eligible to participate in the Victorian Energy Upgrade Program?

Eligibility varies depending on the specific upgrade being undertaken. Generally, residential and commercial property owners, tenants, and landlords in Victoria are eligible to participate.

What types of upgrades are covered under the Victorian Energy Upgrade Program?

The program covers a wide range of energy-efficient upgrades, including but not limited to lighting upgrades, insulation installation, heating and cooling system upgrades, appliance replacements, weather sealing, weather sealing products, showerheads, and energy advisor services.

How does the Victorian Energy Upgrade Program benefit consumers?

The program offers financial incentives, rebates, and discounts for energy-efficient upgrades, helping consumers save money on their energy bills while reducing their environmental footprint.

What is an Accredited Provider (AP), and why is it important?

An Accredited Provider (AP) is a certified entity authorized to deliver energy-efficient products and services under the Victorian Energy Upgrade Program. As an AP, we have undergone rigorous training and certification to ensure compliance with program standards and regulations.

How can consumers verify the accreditation status of a provider?

Consumers can verify the accreditation status of a provider by checking the Victorian Energy Upgrades website or contacting the program administrator directly.

What services do Accredited Providers offer under the program?

Accredited Providers offer a range of services, including energy audits, product installations, and assistance with accessing program incentives and rebates.

How do consumers apply for upgrades under the Victorian Energy Upgrade Program?

Consumers can contact an Accredited Provider directly to discuss their upgrade needs and eligibility. The provider will then assess the property, recommend suitable upgrades, and assist with the application process.

Are there any costs associated with participating in the Victorian Energy Upgrade Program?

Costs vary depending on the type and scope of the upgrade. However, consumers may be eligible for incentives, rebates, and financing options to help offset the costs of energy-efficient upgrades.

How can consumers learn more about the Victorian Energy Upgrade Program and find a reputable Accredited Provider?

Consumers can visit the Victorian Energy Upgrades website for detailed information about the program, including eligible upgrades, incentives, and a list of Accredited Providers in their area. Additionally, they can contact the program administrator or consult with local energy efficiency organizations for guidance.

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